How Home Health Care Works
A seamless, supportive process from referral to ongoing care with clear communication every step of the way. Your journey to better health at home starts here.
Your Care Journey
Follow the clear, step-by-step process from initial contact to ongoing care. Each stage is designed for your comfort, safety, and optimal health outcomes.
Referral & Initial Contact
The process begins with a referral from your physician, hospital discharge planner, or healthcare provider. You or your family can also inquire directly.
Comprehensive Assessment
A Registered Nurse visits your home to conduct a thorough evaluation of your medical, physical, and environmental needs.
Care Plan Development
Our clinical team collaborates with your physician to create a detailed Plan of Care outlining your diagnoses, prescribed services, and goals.
Caregiver Matching
We carefully match you with caregivers whose skills, experience, and personality best fit your needs.
Ongoing Care & Monitoring
Your care team visits according to schedule, providing treatments, monitoring progress, and communicating with your physician.
Referral & Initial Contact
The process begins with a referral from your physician, hospital discharge planner, or healthcare provider. You or your family can also inquire directly.
Comprehensive Assessment
A Registered Nurse visits your home to conduct a thorough evaluation of your medical, physical, and environmental needs.
Care Plan Development
Our clinical team collaborates with your physician to create a detailed Plan of Care outlining your diagnoses, prescribed services, and goals.
Caregiver Matching
We carefully match you with caregivers whose skills, experience, and personality best fit your needs.
Ongoing Care & Monitoring
Your care team visits according to schedule, providing treatments, monitoring progress, and communicating with your physician.
What to Expect During Your Care
Understanding how home health care works helps you feel prepared and confident throughout your journey.
Frequency of Visits
Visits are scheduled based on your medical needs and physician's orders. Frequency can range from daily to weekly depending on required services.
Visit Duration
Typical visits last 30-60 minutes for skilled services. Therapy sessions may be longer. Home health aide visits can range from 1-4 hours.
24/7 Support
A clinical manager is available 24/7 to answer urgent medical questions that cannot wait until the next business day.
Family Involvement
Families are encouraged to participate in care planning, receive education and training, and stay informed about progress through regular updates.
Documentation
All visits are documented in your secure electronic health record. Care team members can access real-time updates about your condition and care.
Care Transitions
When you achieve your goals or no longer need skilled services, we coordinate a smooth transition with clear instructions for ongoing self-care.
Family Involvement & Communication
We view family as an essential part of the care team. Open communication ensures everyone stays informed and involved in the care journey.
