Terms of Service

1. Acceptance of Terms

By accessing our website, requesting services, creating an account, or otherwise engaging with All Seniors Foundation, you:

• Acknowledge that you have read, understood, and agree to be bound by these Terms
• Agree to comply with all applicable local, state, and federal laws
• Consent to our Privacy Policy and Cookie Policy
• Confirm that you are at least 18 years old or have parental/guardian consent

2. About Our Organization

All Seniors Foundation is a 501(c)(3) non-profit organization dedicated to providing compassionate, high-quality home health care services to seniors and individuals with medical needs in the Los Angeles area. Our services include skilled nursing, physical therapy, occupational therapy, speech therapy, home health aide services, and more.

3. Use of Our Website

Permitted Uses

You may use our website to:

• Learn about our services and organization
• Request a free assessment or consultation
• Schedule appointments
• Contact us with questions or feedback
• Subscribe to our newsletter
• Submit reviews or testimonials
• Access educational resources and blog content

Prohibited Uses

You agree NOT to:

• Use our website for any unlawful purpose or to solicit unlawful activity
• Impersonate any person or entity or falsely state your affiliation
• Interfere with or disrupt our website, servers, or networks
• Attempt to gain unauthorized access to our systems or data
• Use automated systems (bots, scrapers) to access our website without permission
• Upload viruses, malware, or other malicious code
• Collect or harvest personal information of other users
• Post or transmit false, misleading, defamatory, or offensive content
• Violate any applicable laws or regulations
• Use our content for commercial purposes without written permission

4. Service Agreement

Request for Services

When you submit a request for home health care services through our website or contact us directly:

• Your request is not a binding contract; it is a request for us to contact you
• We will evaluate your needs and determine if we can provide appropriate services
• A formal service agreement will be executed before services begin
• All services are subject to Medicare/Medicaid eligibility and insurance verification

Scope of Services

The specific services provided will be detailed in your individualized care plan and service agreement. Services are provided based on:

• Physician orders and prescriptions
• Assessment by our licensed clinical staff
• Medicare/Medicaid guidelines and regulations
• Insurance coverage and authorization
• Availability of qualified caregivers

Service Limitations

We reserve the right to refuse or discontinue services if:

• Services are not medically necessary or appropriate
• Your condition requires a level of care we cannot safely provide at home
• You are non-compliant with the care plan
• There are safety concerns for our staff
• Payment is not received as agreed

5. Fees and Payment

Medicare/Medicaid Patients

If you are enrolled in Medicare or Medicaid and meet eligibility requirements, your home health care services may be covered at no cost to you, subject to:

• Physician certification of medical necessity
• Meeting homebound status requirements (for Medicare)
• Compliance with Medicare/Medicaid regulations

Private Pay and Insurance

For private pay or insurance-covered services:

• Fees will be detailed in your service agreement
• Payment is due according to the agreed schedule
• We accept major credit cards, checks, and electronic payments
• Insurance claims will be filed on your behalf
• You are responsible for any co-pays, deductibles, or non-covered services

Donations

As a 501(c)(3) non-profit, we accept tax-deductible donations to support our mission of serving seniors. Donations are voluntary and do not affect eligibility for services.

6. Intellectual Property

Our Content

All content on this website, including but not limited to text, graphics, logos, images, videos, software, and data compilations, is the property of All Seniors Foundation or its licensors and is protected by U.S. and international copyright, trademark, and other intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may:

• View and print content for personal reference
• Share links to our content on social media

You may NOT:

• Reproduce, distribute, or modify our content without written permission
• Use our content for commercial purposes
• Remove copyright or proprietary notices
• Reverse engineer or decompile any software

Trademarks

"All Seniors Foundation," our logo, and other marks are trademarks of All Seniors Foundation. You may not use our trademarks without prior written consent.

7. User-Generated Content

Reviews and Testimonials

When you submit a review, testimonial, or other content to our website:

• You grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, display, and promote your content
• You confirm that your content is truthful and based on your personal experience
• You agree not to submit false, misleading, defamatory, or offensive content
• We reserve the right to moderate, edit, or remove any user-generated content

8. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. For healthcare-related information, see our HIPAA Notice of Privacy Practices.

9. Disclaimers

Website "As Is"

Our website is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• Accuracy, completeness, or reliability of content
• Uninterrupted or error-free operation
• Freedom from viruses or harmful components
• Suitability for your particular needs

Not Medical Advice

Content on our website is for informational and educational purposes only. It is NOT a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or services of external sites. Links do not constitute an endorsement.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, ALL SENIORS FOUNDATION, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, consequential, special, or punitive damages
• Loss of profits, revenue, data, or use
• Damages arising from your use or inability to use our website or services
• Damages resulting from unauthorized access to or alteration of your data
• Damages resulting from reliance on information obtained through our website

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

11. Indemnification

You agree to indemnify, defend, and hold harmless All Seniors Foundation and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of our website or services
• Your violation of these Terms
• Your violation of any third-party rights, including intellectual property rights
• Any content you submit or transmit through our website

12. Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions.

Informal Resolution

Before filing a formal claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally.

Venue

Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in Los Angeles County, California. You consent to the personal jurisdiction of such courts.

13. Termination

We reserve the right to:

• Suspend or terminate your access to our website at any time, with or without notice
• Discontinue our website or services at any time
• Refuse service to anyone for any reason

Upon termination, your right to use our website ceases immediately. Sections of these Terms that by their nature should survive termination (including disclaimers, limitations of liability, and indemnification) shall survive.

14. Changes to These Terms

We may modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on this page with a new "Last Updated" date
• Sending an email to registered users (for significant changes)
• Displaying a prominent notice on our website

Your continued use of our website or services after changes become effective constitutes acceptance of the updated Terms.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, Cookie Policy, and HIPAA Notice (for patients), constitute the entire agreement between you and All Seniors Foundation regarding your use of our website and services, superseding any prior agreements.

17. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

18. Contact Information